Accessibility at Hertz Arena
Guests requiring assistance should contact Hertz Arena in advance of their visit.
For accessible seating please call Ticket Master: 1-800-745-3000
If you have arrived at Hertz Arena and you do not have accessible seating and have the need for it, please see a representative at the Synovus Box Office or at the Sherwin Williams Guest Services Booth located behind Section 104. Please keep in mind that accessible seating may be limited for events due to demand.
Accessible seating locations and accessible restroom facilities are provided. Hertz Arena also offers a barrier-free entrance with two elevators for our disabled guests.
Arena accessible seating locations:
Club Level: 109, 110, 112, 113
Terrace Level: 103, 104, 108, 114, 115, 116, 117, 118
All public restrooms at Hertz Arena are accessible for our guests with disabilities. If you should need assistance, please contact a Hertz Arena team member.
Hertz Arena has accessible parking on the South Side of the arena as well as directly in front of the Synovus Box Office.
Guests requiring accessibility are encouraged to enter via the front doors by the Synovus Box Office.
Hertz Arena strives to ensure that its services are accessible to people with disabilities. Hertz Arena has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Hertz Arena makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows hertzarena.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
The hertzarena.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Hertz Arena continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Despite our efforts to make all pages and content on hertzarena.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
If you are experiencing difficulty with any content on hertzarena.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
To notify us of any accessibility problems you have encountered, please call us at 239-948-7825.